Are your resin products food and liquid safe?

Yes. All of my products are made using “Resinate’s” Epoxy Resin and are approved for usage with other consumable products.

Who makes your products?

I’m a one woman operation! All products you see available on the site are meticulously handcrafted by me!

What can I do if a product I ordered shows up damaged?

Damaged products are assessed on a case by case basis. If you must inquire about damaged products please visit the “Contact” page on my website to submit your appeal. 

Do you accept returns?

Unless damaged all products are final sale.

Do you hand blow your own glass?

No. I work very closely with a manufacturer in Calgary, Canada, and with numerous glass blowers throughout the United States. When you see a custom bong posted for sale on my site it is pre-bought and then customized with polymer clay and resin.

Can you customize ANY of your products to suit my needs?

Yes. Every item (excluding premade custom bongs) listed on my site is 100% customizable. To request custom products visit the “Contact” page.

How do I clean my products purchased from your site?

All products can be cleaned with soap and water or with sanitary wipes.

Are your products waterproof?

Yes. All products listed on my site are coated in and/or made with resin, which is 100% waterproof.

Won’t my custom bong slowly begin to melt overtime due to the constant contact with torches and lighters?

No. All products sold on the site are flame resistant up to + 100* C (+ 230* F).

Can I leave my products out in the cold?

All products made entirely of resin (ash trays, rolling trays, shot glasses, and resin jewelry) are cold resistant.

Any products containing clay (stash jars, custom bongs, and pipes) should not be left in cold temperatures any lower than -10* C (- 14* F) as clay is known for cracking in extreme colds.

Are your custom bongs heat treated?

Yes. Once the sculpting process is complete all custom bongs are then placed into the oven at +215* C (+ 482* F) to cure the polymer clay for a total of 15-30 minutes.

Can you customize a bong already in my possession?

As long as your bong is well cleaned and made of borosilicate glass I am able to customize it without causing any damage. From one stoner to another, your bong is safe with me!

What methods of payment do you accept?

PayPal, Debit visa, and Credit.

If you are purchasing directly from me instead of going through the site then cash and etransfer are also accepted.

Do you require a down payment for custom orders?

A mandatory deposit is required for half of your total when ordering custom bongs.

Custom orders on any other products do not require a downpayment for totals less then $75 CAN.

Are there any custom requests you WILL NOT do?

We like to have fun here at Geek and Gore Glass so almost all custom orders are accepted. The only things that will not be tolerated are requests involving homophobia, racism, ableism, and sexism.

How long until my order ships?

Please allow 1-3 business days for your order to ship. Once shipped you will receive an email confirmation.

How long do resin custom orders take to complete?

Please allow 5-7 business days for any custom resin orders to be completed. Resin requires 16+ hours to set, and is finished in layers.

How long does it take to complete a custom bong?

Please allow 7-14 business days for custom bongs to be completed. Times differ depending on the complexity of the order.

Do you offer in person delivery?

Yes. If you are within St. John’s and surrounding areas I do offer delivery for a surcharge of $5.